At BusinessClassFlyers, we understand that plans can change. That’s why we aim to provide a clear, passenger-friendly refund policy that reflects both airline rules and the high standards of premium travel. This policy applies to all business class and first-class bookings made through our platform.

Airline Fare Rules Apply

All flight bookings are subject to the specific fare rules of the airline you choose. These rules determine whether your ticket is refundable, partially refundable, or non-refundable.

  • Refundable Tickets – These tickets can be canceled for a full or partial refund, depending on the airline’s policy.
  • Partially Refundable Tickets – Some premium fares allow a refund with a cancellation fee.
  • Non-Refundable Tickets – These are not eligible for a cash refund. However, in many cases, airlines allow future travel credits or flight changes.

Note: Airline rules vary based on destination, fare class, promotional offers, and booking type. We will always inform you of your fare conditions before finalizing a refund.

How to Request a Refund

To initiate a refund, please reach out to us directly. We’ll review your ticket’s eligibility and submit the request to the airline on your behalf.

Email: contact@businessclassflyers.com

Phone: 1-833-933-3133

When requesting a refund, please provide:

  • Full name of the traveler(s)
  • Booking reference number
  • Flight details
  • Reason for cancellation (if applicable)
Once received, we will:
  • Review your ticket’s fare rules
  • Submit a refund request to the airline.
  • Keep you informed at every step

Refund processing times vary by airline and can take 7 to 21 business days. In some cases, especially with international carriers or complex itineraries, it may take longer. We will follow up with the airline and provide updates as they become available.

Our Service Fees

BusinessClassFlyers may apply a non-refundable service fee to process cancellations or refunds. This fee covers administrative handling, airline coordination, and support services. You will be notified of this fee in advance, and it will be separate from any airline-imposed charges.

Flight Changes Instead of Refunds

In many cases, especially for non-refundable tickets, you may be able to change your travel dates or destination instead of canceling. Our team can assist in:

  • Checking change eligibility
  • Rebooking flights
  • Informing you of any fare differences or change fees

Some premium tickets offer free changes or flexible rebooking windows, depending on the airline.

Exceptional Circumstances

We understand that emergencies happen. In special cases, such as:

  • Illness or medical emergency (supporting documents may be required)
  • Family emergencies
  • Airline-initiated cancellations
  • Government-imposed travel restrictions

We will advocate on your behalf to obtain the best possible outcome. While we cannot guarantee refunds for all cases, we will work closely with the airline and do everything we can to support your request.

No-Show Bookings

If you miss your flight and do not inform us or the airline in advance, it will be considered a "no-show," and your ticket will likely be forfeited. No-show bookings are generally non-refundable and non-changeable.

Always notify us or the airline before your scheduled departure if you are unable to travel. We strongly recommend purchasing comprehensive travel insurance for additional protection against cancellations, delays, medical emergencies, and other unexpected events.

Need Assistance?

We're here 24/7 to help.

- Email: contact@businessclassflyers.com

- Phone: 1-833-933-3133

At BusinessClassFlyers, we make premium travel seamless—before, during, and after your flight.

1-833-933-3133